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Delivery

  • Delivery lead time 3~5 working days to West Malaysia and 5~7 working days, to East Malaysia area, from the        proceed date after 12hours. (subject to stock availability)
  • We not provide same day delivery, for urgent required we propose self collect in our shop. 
  • Repack services only for courier services customer, self collect order will not enjoying this service. 


Cancellation

  • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
  • If order already dispatched, cancellation request can be rejected. 


Return

  • Not provide return offer, customer must double check and confirm before payment.
  • You may want to return your item due to any of the following reasons:
    1. Damaged
    2. Defective
    3. Wrong item delivered
    4. Missing parts / Items
    Replacement process only begins after we have completed evaluating your returned product.
    This quality evaluation process may last up to 3 business days.


Contact us:

Shop Address:  No.13, Jalan Excella 1, Taman Ampang Hilir, 

                          55100 Kuala Lumpur. 

Tel: 03-42873522. 

Whatsapp: 018-2247029 / 018-2257730 /0163792522. 

Email: sales@ying-teng.com

Working Hours: 10am~7pm (Monday~Friday), 

                            10am~1pm (Saturday), 

                             Sunday/P.Holiday (Close)